Vulnerability Reporting

Address potential vulnerabilities in any aspect of our services

EthanMedia takes security very seriously and investigates all reported vulnerabilities. This page describes our practice for addressing potential vulnerabilities in any aspect of our services.

Reporting Suspected Vulnerabilities

  • EthanMedia Cloud services vulnerabilities: If you would like to report a vulnerability or have a security concern regarding EthanMedia Cloud services, Report it via email.

  • If you would like to report a vulnerability or have a security concern regarding EthanMedia services, Report it via email.

SLA for Evaluation By EthanMedia

EthanMedia is committed to being transparent and responsive and keeping you informed of our progress whilst we are investigating your security concern. You will receive a non-automated response to your initial email contact within 24 hours, and you will receive a progress update from EthanMedia at least every five business days.